Highly accomplished Senior Director of Product Management with extensive experience driving large-scale digital transformation and innovation in the retail sector. Expert in leveraging AI/ML, data commercialization, and advanced analytics to optimize complex operations, enhance customer experiences, and deliver significant financial and operational efficiencies. Proven leader in building and scaling high-performing product teams, fostering cross-functional collaboration, and launching market-leading enterprise solutions.
Senior Director of Product Management
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Summary
Leads product strategy for Walmart Volt, overseeing fulfillment and process efficiency for vendor representatives within Walmart stores, driving innovation through AI-generated insights.
Highlights
Headed product development for Walmart Volt, significantly improving order fulfillment and process efficiency for vendor representatives across Walmart stores.
Drove substantial improvements in store modular compliance and on-shelf availability by leveraging computer vision AI-generated insights, enhancing operational excellence.
Built and led a high-performing team of 12 product managers, fostering cross-functional collaboration and supplier community engagement to accelerate product adoption and impact.
Director of Product Management
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Summary
Directed Walmart's inaugural data commercialization initiative, leading the strategy and execution of a cloud data collaboration platform to monetize first-party data assets.
Highlights
Spearheaded Walmart's first data commercialization initiative, defining and executing a comprehensive product strategy to build and launch its cloud data collaboration platform.
Enabled secure analysis and collaboration on collective datasets for Walmart merchants and partners, eliminating data sharing/copying requirements and enhancing data utility.
Transformed direct-to-store delivery by implementing API-driven two-way connectivity, significantly optimizing the supply chain network between Walmart and its suppliers.
Built a comprehensive, self-serve documentation portal with tutorials, code examples, and troubleshooting guides, enhancing user adoption and support for complex platforms.
Principal Product Manager
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Summary
Guided prioritization and go-to-market strategy for B2B data products as a founding member of Walmart Luminate, driving value from first-party data assets.
Highlights
Guided prioritization and go-to-market strategy for B2B data products as a founding team member of Walmart Luminate, influencing early stage product direction.
Led product strategy, pilot, and execution of Walmart Luminate's API ecosystem, enabling enterprises to derive significant value from Walmart's rich first-party data assets.
Developed and launched an enterprise product suite for the Health & Wellness business, generating over USD 650 million in margin improvements and cost savings in 2020.
Revamped the wage forecasting process using foundational ML models, improving accuracy in scheduling and wage budget forecasting by 300 basis points.
Senior Product Manager
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Summary
Launched an enterprise product for pharmacy workforce management and spearheaded the rollout of AI-driven work scheduling and simulation engines.
Highlights
Launched an enterprise product for managing pharmacy workforce, driving over $3 million in annual cost savings and reducing fiscal planning efforts by 20x.
Spearheaded the invention and rollout of Walmart pharmacies' first AI-driven work scheduling and simulation engine, enabling over 10,000 pharmacists to meet unprecedented demand during and post-COVID breakout in 2020.
Product Manager
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Summary
Managed products focused on store efficiency and labor productivity, contributing to associate engagement and optimizing omnichannel pilot rollouts.
Highlights
Launched a product for store efficiency insights focused on labor productivity, resulting in a 20 basis point improvement in associate engagement scores.
Enabled the successful rollout plan for a self-checkout pilot and optimized labor planning for the initial omnichannel pilot rollout.
Product Owner
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Summary
Served as Product Owner for the launch of Enterprise Analytics Platform and ML-driven inventory solutions, driving significant cost savings and operational improvements.
Highlights
Served as Product Owner for the successful launch of the Enterprise Analytics Platform, integrating reporting from disparate Sears and Kmart systems.
Launched an ML-driven inventory tracking application, improving NPS by 30 basis points in the first year and generating $2.8 million in savings through real-time tracking of high-value expiring items.
Developed a product for store associates providing insights into out-of-policy returns, saving time and reducing shrinkage by approximately $40 million annually.
Owned the dashboard for measuring redundant price signs across different business units, achieving a cost reduction of $4.5 million in Q3/Q4 of FY 2015.
Business Analyst
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Summary
Identified requirements and defined product features for a self-service product providing sales executives with actionable guidance on pricing performance and data validation.
Highlights
Identified requirements and defined product features for a self-service product that provided sales executives with actionable guidance on key drivers of pricing performance, pinpointing leakage down to the Sales Rep level.
Contributed significantly to validating data movement and transformations from source to EDW and dimensional data marts, ensuring data integrity and usability for critical business insights.
Senior Associate, Associate
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Summary
Delivered strategic research inputs for penetrating the social media & smartphone technology infrastructure domain, conducting gap analysis for major IT infrastructure projects.
Highlights
Delivered strategic research inputs that enabled market penetration into the North American social media and smartphone technology infrastructure domain, with focus on cloud CRM, storage virtualization, and information security.
Conducted a comprehensive gap analysis on major IT infrastructure up-gradation projects across London for the 2012 Olympics, contributing insights that helped clients secure approximately GBP 7 million in deals.
Volunteer
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Summary
Actively contribute to community support initiatives through volunteer work.
Highlights
Actively volunteered at the Houston Food Bank, supporting community outreach and food distribution efforts.
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Professional Coursework
Product Management, Machine Learning for Business Apps
Courses
WSP 120
CS68
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Master of Science
Management Information System
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Bachelor of Engineering
Information Technology
Awarded By
Stevie Awards
Served as a judge for the prestigious Stevie Awards for Technology Excellence.
Awarded By
Globee Awards
Served as a judge for the esteemed Globee Awards for Technology.
Awarded By
Walmart Data Ventures
Received for two consecutive years, recognizing significant contributions to driving growth for Walmart Data Ventures.
Published by
Walmart Inc.
Summary
Filed 9 patents highlighting inventions in key areas including self-checkout point-of-sale for cashierless checkout initiatives, machine learning-driven inventory management systems leveraging sensor data, and workforce scheduling/demand forecasting to optimize labor in pharmacies.
Product Strategy, Product Development, Product Roadmapping, Go-to-Market Strategy, Product Ownership, Agile Methodologies, Scrum.
AI/ML Applications, Computer Vision, ML Model Development, Predictive Analytics, AI-driven Solutions.
Data Commercialization, Data Platforms, Big Data, Business Intelligence, Data Analysis, API Ecosystems, First-Party Data.
Team Leadership, Cross-functional Collaboration, Stakeholder Management, Mentorship, Strategic Planning, Talent Development.
Supply Chain Optimization, Omnichannel Retail, Store Operations, Inventory Management, Customer Experience (NPS), Loss Prevention, Workforce Management.
Market Penetration, Business Growth, Cost Savings, Revenue Generation, Financial Modeling, Strategic Partnerships.
API Development, Cloud Platforms, System Integration, Data Warehousing, Documentation, Troubleshooting.
